Our contact details
Name: Steve Gibbons SW Appliances
Address: 8-10 Castle Street Edgeley SK3 9AB
Phone Number: TBC
The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)
• [Add to this list as appropriate] Insert the contact details for your business. Include a postal address, any main email addresses, phone numbers or web addresses.
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons: • Product delivery address, address provided when goods are collected for guarantee/re-call purposes, when requesting a detailed quote.
We also receive personal information indirectly, from the following sources in the following scenarios: • From people/organisations purchasing on your behalf, this is for delivery and guarantee purposes only. We may share this information with manufacturers only in the event of a product safety recall. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: (a) Your consent. You are able to remove your consent at any time. You can do this by contacting SW Appliances on the contact details above (b) We have a contractual obligation. (c) We have a legal obligation. (d) We have a vital interest. (e) We need it to perform a public task. (f) We have a legitimate interest. We collect your information at the time of or preceding any sale made in-store, over the phone, through the website or any other ways of ordering goods. The reasons for collecting this information is to process our deliveries, guarantee details, any product safety recalls or if required by any law enforcement agency such as police, HMRC etc. Tell people the reasons why you need to collect or hold their information.
How we store your personal information Your information is securely stored in the business premises listed above and also in a secure cloud based server. We keep name, address and contact details along with product(s) purchased for what is legally required for tax and record purposes (generally 7 years unless laws change). We will then dispose your information by deleting from cloud and shredding/burning any paper copies. Your data protection rights Under data protection law, you have rights including: Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at the contact details laid out at the top of this section if you wish to make a request. Date: 05/11/2021